Purpose and scope of collection

The main data collected on the website includes: full name, email, phone number, address. This is the information that needs to be provided to contact and confirm when customers need support on product information or request a quote.

Members are responsible for the security and retention of all activities using the service under their login name, password and email. In addition, members are responsible for promptly notifying vannang-banok.com of any unauthorized use, abuse, security breach, or retention of third-party registration names and passwords for appropriate action.

Scope of information use

Personal information provided by customers may be used for the following purposes:

Provide services to Members;

Send notifications about information exchange activities between members and vannang-banok.com;

Prevent activities that destroy members' user accounts or activities that impersonate Members;

Contact and resolve with members in special cases. Do not use members' personal information for purposes other than confirmation and contact related to transactions at vannang-banok.com.

In case of legal requirements: vannang-banok.com is responsible for cooperating in providing members' personal information when requested by judicial agencies including: the Procuracy, the court, the police investigation agency related to any illegal acts of the customer. In addition, no one has the right to infringe on members' personal information.

Information retention period

Member's personal data will be stored until there is a request for cancellation or the member logs in and cancels. In all other cases, member's personal information will be kept confidential.

The people or organizations that may have access to that information

Members agree that: if necessary, the following agencies/organizations/individuals have the right to access and collect their information, including:

Board of Directors vannang-banok.com.

Competent state agencies (in case required by law).

The complaining party proves the Member's violation (if any).

Address of the unit collecting and managing personal information

BANOK EVERYTHING COMPANY LIMITED

Address: 2nd Floor, 1/15 & 1/17 Tran Binh Trong, Ward 05, Binh Thanh District, Ho Chi Minh City.

Phone: (+84) 2835 157 095

Email: sales@vannang-banok.com

Means and tools for users to access and edit their personal data

Members have the right to check, update, adjust or cancel their personal information by logging into their account and editing their personal information or requesting vannang-banok.com to do this.

Members have the right to send complaints about the disclosure of personal information to third parties to the vannang-banok.com Administration Board. Upon receiving these responses, vannang-banok.com will reconfirm the information, be responsible for answering the reasons and instructing members to restore and secure the information.

Email: sales@vannang-banok.com

Commitment to protect customer personal information

Personal information of members on vannang-banok.com is committed to absolute confidentiality according to vannang-banok.com's personal information protection policy. The collection and use of each member's information is only done with the consent of that customer, except in cases where the law provides otherwise.

Do not use, transfer, provide or disclose to any third party any member's personal information without the member's consent.

In case the server storing information is hacked, leading to the loss of members' personal data, vannang-banok.com will be responsible for reporting the incident to the authorities for timely investigation and notification to members.

Absolutely secure all online transaction information of Members including accounting invoice information and digitized documents in the level 1 secure central data area of ​​vannang-banok.com.

The management board of vannang-banok.com requires individuals when registering/purchasing as members to provide full relevant personal information such as: Full name, contact address, email, ID card number, phone number, account number, vannang-banok.com, and is responsible for the legality of the above information. The management board of vannang-banok.com is not responsible for and will not resolve any complaints related to the rights of that member if it is determined that all personal information provided by that member when initially registering is incorrect.

Mechanism for receiving and resolving complaints related to customer personal information

Members' personal information is committed to absolute confidentiality according to the personal information protection policy. The collection and use of each member's information is only carried out with the consent of that customer, except in cases where the law provides otherwise.

Do not use, transfer, provide or disclose to any third party any member's personal information without the member's consent.

In case the server storing information is hacked, leading to loss of member's personal data, we will be responsible for reporting the incident to the authorities for timely investigation and notification to members.

The Management Board requires individuals to provide full relevant personal information when registering/purchasing such as: Full name, contact address, email, phone number, and is responsible for the legality of the above information. The Management Board is not responsible for and will not resolve any complaints related to the rights of that member if it is determined that all personal information provided by that member when initially registering is incorrect./.

Members have the right to send complaints about the disclosure of personal information to third parties to the management board of the e-commerce trading floor vannang-banok.com to the company address or via email:

The company is responsible for implementing technical and professional measures to verify the reflected content.